Box Office & Theater Info

There are no refunds or exchanges (Member exclusion on exchanges); all sales are final. Refunds are only issued in the case of an event cancellation.

Tickets to all our events are sold only through WeinbergCenter.org exclusively, or through our box office (either in-person or by phone). The only noted exceptions to this are CertifiKID. Please be careful when searching for tickets online, as Third-Party/”Scalper” sites are often the first results to appear. If you purchase tickets from one of these sites, you are paying a much higher price than you need to. If tickets are purchased through these sites, the tickets may or may not be valid, and the Weinberg Center is unable to resolve any issue involving such a purchase. In cases of event cancellations/postponements, the Weinberg Center notifies the buyer of our tickets ONLY and not the buyers through these Third-Party sites. The following is a list (by no means a complete list) of known Third=Party/”Scalper” sites:

• SeatGeek
• VividSeats
• Tickets-Center
• TicketSales
• TicketOnSale
• Stubhub
• EventTicketsCenter

If you are not on WeinbergCenter.org, then you are on the wrong website for purchases.

We recommend to all patrons that you provide us with an accurate postal mailing address, email address, and valid phone number. All contact information shared with us remains private and will not be shared with any outside party. Should the need arise for us to contact you directly, we will try our email contacts first. Please make certain that emails are being received and are not being sent to Spam or Junk Email folders. Phone numbers are secondary. It is strongly encouraged of patrons to check their email prior to visiting us at least 24 hours before their arrival. If you are moving, please let us know so that we may update your information for future use.

When weather events occur and impact our performances, we will make announcements on our phone line immediately, (301) 600-2828, and post a notice here on our website as soon as we can. Furthermore, we will also send out an email notification to all patrons that purchased for the affected performance (provided we have your email on file). If time permits, we will also call all patrons that we have a contact phone number for.

In the event of inclement weather that prevents the artist/act from arriving at our venue, we will first attempt to reschedule the performance if possible. If you cannot make the new date, we will offer a refund for your tickets. If the performance is canceled outright, we will offer refunds for all ticket purchases. If you purchased your tickets by phone or via our website, additional fees that applied to your order may not be refunded.

Visit our Seating Chart page for info on seating at the Weinberg Center. New Spire Arts is a flexible black box theater that seats up to 275 people. Since all seating for this venue is sold as general admission, a detailed seating chart is not available.