ALL TICKET SALES ARE FINAL | No Refunds or Exchanges
Inclement Weather Policy
When weather events occur and impact our performances, we will make announcements on our phone line immediately (301-600-2828) and post a notice here on our website as soon as we can. Furthermore, we will also send out an email notification to all patrons that purchased for the affected performance (provided we have your email on file). If time permits, we will also call all patrons that we have a contact phone number for.
In the event of inclement weather that prevents the artist/act from arriving at our venue, we will first attempt to reschedule the performance if it can be. If you cannot make the new date, we will offer a refund for your tickets. If the performance is canceled outright, we will offer refunds for all ticket purchases. If you purchased your tickets by phone or via our website, additional fees that applied to your order may not be refunded.
We welcome all patrons and offer a selection of various seating to accommodate all needs. We have a very limited number of listening aid devices (infrared) available upon request at the Box Office. Please see the box office staff prior to entry and present a valid photo ID. For patrons seeking accomodations for any impairment (including visual, hearing, or mobility), please select the Accessibile Seating located throughout the theater. If you cannot locate these seats, please contact the box office directly at 301-600-2828 for assistance.
We do not have an elevator on site at our venue. We offer seating for our patrons using wheelchairs or motorized chairs of any kind. This seating is located in Row F, house left and right, but there are no affixed seats there. This space is sold as 1 space for the wheelchair or motorized chair and 1 companion free-standing seat shall be placed beside such. For parties of more than two (2), we offer an additional two (2) companion seats in the Row directly behind that area (that would be Row H, house left or right). You must have this specific need to purchase this seating. Wheelchair Seating is available for purchase both online and through the box office directly. Please contact the box office directly at 301-600-2828 for assistance.
Information Provided by Visitors
You may use the Weinberg Center’s website without submitting any personally identifiable information. When you make a donation, purchase a subscription, or purchase tickets to any event online, the Weinberg Center will ask you to provide personally identifiable information necessary to process and service your donation and/or order. This information may include your name, billing and shipping postal addresses, telephone number, email address, and credit card number. When you make a donation, purchase a subscription, or purchase tickets to any event online, your credit card information will be temporarily stored on a secured server. We will retain the personally identifiable information you provided for our records and to facilitate customer service. You may also be asked for additional information required to complete and service your request.
How the Weinberg Center for the Arts Uses Information Provided by Visitors
The Weinberg Center never shares with third parties any email address you provide when you make a donation, purchase a subscription, or purchase tickets to any event online, through the mail, in person, or on the telephone, except as required by law.
The Weinberg Center uses third-party vendor remarketing tracking cookies. This means we will continue to show ads to you across the web advertising Weinberg Center events. The third-party vendors whose services we use will place cookies on web browsers in order to serve ads based on past visits to our website. This allows us to tailor our marketing to better suit your needs and display ads that are relevant to you. This cookie does not in any way identify you or give anyone access to your computer.
The Weinberg Center regularly sends email communications to our registered email subscribers. On occasion, the Weinberg Center may send emails to individuals such as registrants and donors who have provided us with their email address, informing them of Weinberg Center events or promotions we think might be of interest to them. Email recipients may always opt out of any email category at any time by following the unsubscribe instructions included in the email message.
The Weinberg Center makes every reasonable effort to ensure that all of the transactions that occur on our Website are secure. All credit card numbers submitted to the site are encrypted using “Secure Socket Layer” (SSL) encryption. SSL technology is an industry standard for protecting sensitive information as it is transmitted over the internet. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and administrative procedures to safeguard and secure the information we collect online.
Weinberg Center for the Arts
20 West Patrick St.
Frederick, MD 21701
Email: [email protected]
Update effective 3/14/2023