Privacy Policy

Last Updated: Thursday, March 26, 2026

The Weinberg Center for the Arts (“Weinberg Center,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our patrons, donors, visitors, and supporters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit WeinbergCenter.org, purchase tickets, make donations, or otherwise interact with us. This policy also cover information collected via third-party social media platforms either generally or through the Weinberg Center website.

1) Information collection & use
Personal Information

Personal information is information about you that is personally identifiable such as your name, billing and mailing address, email address, or phone number, payment information or other information that is not otherwise publicly available, including information related to your usage of the Weinberg Center’s products and services. The Weinberg Center collects personal information when you make a purchase or a contribution online, register an account, utilize our network, subscribe to emails, request information about our products and services, participate in a promotion, online survey, meet and greet opportunities, contact the Weinberg Center or Box Office with a question or suggestion, and when you attend certain events.

Payment transactions are processed through secure, PCI-compliant payment providers using industry-standard encryption and security controls. We do not store full payment card details on our systems.

Automatically Collected Information

When you visit our website, we may automatically collect IP addresses, browser type and device information, pages viewed, time spent on pages, referring website, or interaction with digital advertisements. This information is collected through cookies, pixels, tags, and similar technologies.

How Information is Collected

Depending on the nature of your interaction with the Weinberg Center, we may ask you for information such as your name, phone number, physical address, birth date, company related information, email address, credit card information including expiration date and billing address, and product and contact preferences.

How We Use Your Information

The Weinberg Center uses information you provide to us to, process ticket purchases and donations, provide customer service, send transactional communications (e.g., confirmations, updates), send marketing communications, notify patrons about event changes or cancellations, improve our website and services, and comply with legal obligations.

2) Cookies, Pixels & Advertising Technologies

We use cookies, tracking tags, and similar technologies to improve website performance, analyze site traffic, measure advertising effectiveness, and deliver personalized advertising.

We may use advertising and analytics tools provided by third-party platforms including, but not limited to:

  • Meta Platforms, Inc. (including Facebook and Instagram advertising tools)
  • Google LLC
  • Other social media and digital advertising platforms

These platforms may use tracking technologies (such as pixels or cookies) to collect information about your interactions with our website and advertisements. This may allow us to:

  • Show you relevant advertisements on social media platforms
  • Create custom audiences for advertising
  • Measure the performance of marketing campaigns

You may opt out of targeted advertising through your browser settings or through the advertising settings of the applicable platform.

Cookie Preferences and Management

You may manage your cookie preferences at any time using the cookie consent management tool available on our website. This tool allows you to accept or decline certain categories of cookies, including advertising and analytics cookies.

Please note that essential cookies necessary for website functionality cannot be disabled.

In addition to our cookie manager, you may also adjust your browser settings to refuse or delete cookies or manage advertising preferences directly through third-party platforms such as Facebook, Instagram, or Google.

3) Sharing of Information

We do not sell personal information, but we may share personal information in the following circumstances:

Service Providers

We share information with trusted third-party vendors that help us operate, including ticketing systems, payment processors, email service providers, and marketing and analytics vendors.

Event Promoters and Rental Events

Some events at the Weinberg Center are presented by third-party promoters or production companies who rent the venue. For rental events, we may share certain ticket buyer information — including name and email address — with the presenting promoter or production company for purposes including:

  • Distribution of meet-and-greet information
  • Event-specific updates
  • Pre-event logistics
  • Post-event communications related to that specific event

These third-party promoters are responsible for their own data handling practices once the information is shared. We encourage patrons to review the privacy policies of event promoters when applicable.

Legal Requirements

We may disclose information if required to do so by law or in response to valid legal processes such as respond to subpoenas or court orders and to establish our legal rights or defend against legal claims.

4) Email Communications

We send transactional emails related to ticket purchases and donations and marketing emails about upcoming events and promotions.

You may unsubscribe from marketing emails at any time using the link in the email. You may also adjust your contact preferences through your online account at any time. Transactional communications related to purchases and communications related to show cancellations or rescheduling may still be sent.

5) Data Retention

We retain personal information for as long as necessary to maintain business and donation records, comply with legal and financial requirements, and provide customer service.

6) Security and Disclaimer

Although we use security that we believe to be appropriate to protect your personal information, we do not guarantee that our security precautions will protect against data breaches, and we expressly disclaim any liability for any loss, misuse, or alteration of your personal information.

7) Your Privacy Rights

Depending on your state of residence, you may have rights to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of certain types of targeted advertising

To make a privacy-related request, please contact us at [email protected].

8) Third-Party Links

Our website may include links to other websites. We do not control the privacy policy or terms of service of the destination sites. Once you leave our servers or display embedded content within our website or application, the use of any information you provide is governed by the privacy policy of the operator of the third-party site or service. The Weinberg Center is not responsible for the privacy practices or the content of websites other than the Weinberg Center website. We encourage you to review their privacy policies separately.

9) Personal Information of Children

We do not knowingly collect personal information from children under the age of 18.

10) Changes to this Privacy Policy

The Weinberg Center may update this Privacy Policy at any time. The updated version will be posted on our website with a revised effective date. We encourage you to visit this page regularly to stay informed about our latest policy, to know what information we collect and how information is used.

11) Questions

If you have any questions regarding this privacy policy, please contact the Weinberg Center at:

Weinberg Center for the Arts

20 West Patrick St.

Frederick, MD 21701

Email: [email protected]

Phone: 301-600-2828